Frequently Asked Questions

We understand that choosing the right care for your loved one is a significant decision, and it’s natural to have many questions along the way. At HeartHomes, we believe in open communication and transparency. We want to provide you with all the information you need to make informed choices about your family’s well-being.

This FAQ page addresses common inquiries about our assisted living and memory care communities. From understanding our services and amenities to financial considerations and the admission process, we hope to provide clarity and reassurance. If you have any further questions or would like to discuss your specific needs, please don’t hesitate to contact our compassionate team. We’re here to support you every step of the way.

What is Assisted Living?

Assisted living provides older adults with a supportive environment that bridges the gap between independent living and nursing home care. It is designed for individuals who need daily assistance but not the intensive medical care provided in a nursing home. Residents receive help with activities of daily living (ADLs) such as bathing, dressing, and using the bathroom, along with services like prepared meals, housekeeping, and medication management.

At HeartHomes, our assisted living community offers not only these essential services but also numerous opportunities for socialization and engaging activities. Our smaller, intimate setting ensures personalized attention, creating a warm, welcoming atmosphere where residents feel truly at home.

What is Memory Care?

Memory care is a specialized form of assisted living designed specifically for individuals with Alzheimer’s, dementia, or other memory-related conditions. It provides a secure environment with structured routines and activities that help maintain cognitive function and improve quality of life. Memory care also offers a higher staff-to-resident ratio and extra structure and support throughout the day and night, ensuring that residents receive the consistent attention they need.  Learn more about Memory care at HeartHomes.

What is the Difference Between Assisted Living and Memory Care?

Assisted living and memory care both provide support for older adults, but they cater to different needs and offer distinct services. Assisted living is designed for individuals who need help with daily activities such as bathing, dressing, and medication management but do not require the intensive medical care provided by nursing homes. It offers a balance of independence and support, with services like prepared meals, housekeeping, and social activities to enhance residents’ quality of life.

Memory care, on the other hand, is specifically tailored for individuals with Alzheimer’s, dementia, or other memory-related conditions. It includes all the services of assisted living but with additional features to support cognitive health and ensure safety. Memory care facilities have a higher staff-to-resident ratio, offering more personalized attention and structured routines. The environment is secure, with measures like key-coded entry systems and 24-hour supervision, to prevent wandering and provide peace of mind.

At HeartHomes, our assisted living and memory care communities both prioritize a warm, intimate setting where residents and their families feel connected and supported. In assisted living, residents enjoy a vibrant community with the right balance of independence and assistance. In memory care, residents benefit from a specialized approach that addresses their unique cognitive needs, ensuring they receive compassionate, attentive care around the clock.

Can I Visit my Loved One at HeartHomes?

Absolutely! At HeartHomes, we encourage family visits as an integral part of our community. We understand the importance of maintaining close connections with your loved ones, and we welcome visits at any time. Our communities are designed to be warm and inviting, making it easy for families to spend quality time together. Whether you’re joining us for a meal, participating in an activity, or simply spending time in your loved one’s private living space, we strive to create a welcoming environment for all our residents and their families.

How do I Pay for Assisted Living or Memory Care?

Paying for assisted living can involve several different funding sources. Many families use a combination of personal savings, retirement funds, and pensions to cover the costs. Long-term care insurance policies may also help offset expenses.

Some veterans and their spouses might qualify for benefits through the VA Aid and Attendance program. Additionally, certain states offer Medicaid programs that can assist with the cost of assisted living for those who qualify. HeartHomes also participates in programs like the Senior Assisted Living Group Home Subsidy, which can provide additional financial support. 

Follow this link to access the Senior Assisted Living Subsidy Program Application for Anne Arundel County, Maryland.

Our team is committed to helping you explore all available options and find the best financial plan for your situation.

Is Assisted Living Covered Under Medicare?

Assisted living costs are generally not covered by Medicare. However, certain medical services provided within an assisted living community may be covered, but the residence and personal care services themselves are typically not included.

When can I visit my loved one?

We know how incredibly important relationships with family and friends are so visitors are welcome anytime.

How does HeartHomes Ensure the Safety and Security of Residents?

At HeartHomes, the safety and security of our residents, especially those in our Memory Care communities, are top priorities. We understand the unique challenges posed by memory-related conditions and are committed to providing a secure and nurturing environment. Here’s how we prioritize safety and security:

Key Coded Magnetic Locks: Every entry and exit door within our Memory Care community is equipped with key-coded magnetic locks, ensuring only authorized individuals can access designated areas, contributing to a controlled and safe environment.

Central Monitoring Station: Our central monitoring station is seamlessly connected to emergency medical services (EMS), ensuring swift response times and immediate assistance in emergencies, providing peace of mind to residents and families.

Security Cameras: Strategically placed security cameras in main areas, hallways, and outside perimeters enhance overall security, providing an additional layer of protection.

Remote Access for Managers: Managers can remotely access security cameras, even when outside the building, allowing for constant vigilance and prompt response to any situation.

24-Hour Awake Staff: Dedicated team members are on-site 24/7, conducting 2-hour safety checks on each resident overnight, ensuring continuous oversight and well-being.

Emergency Call Bell System: Each resident room and bathroom is equipped with an emergency call bell system, enabling residents to request assistance promptly, promoting a sense of security and prompt response.

More Questions?

If you can’t find the answer you’re looking for, don’t hesitate to reach out to us directly. Simply fill out the contact form and our experienced team will be happy to assist you.

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